Waiting Well
Increasing Contact with Families
Due to the increasing demand and the growing number of children, young people, and families awaiting support, BEU Swindon is enhancing its communication as part of our Waiting Well initiative.
What are we doing?
As part of this initiative, we will be making regular contact with children, young people, and their families through various channels:
Once you're connected with BeU Swindon, you become part of our community. We'll maintain regular contact with your family, ensuring you never feel abandoned or forgotten during the waiting period.
This isn't just about managing a waiting list - it's about ensuring every family feels supported, informed, and empowered while they wait for direct intervention.
Context & Assurance for Partner Organisations
We acknowledge that the increased demand for services has placed additional strain on many organisations, including primary care and community partners.
With this in mind, we want to assure you that we are taking active steps to manage the waiting list effectively and improve access to support.
Contact UsThis initiative is part of our commitment to ensuring that families feel supported while waiting for direct intervention. We will continue to make progress in reducing wait times and enhancing service accessibility.
Please let us know if you require any further details or have any questions.
Not ready to talk yet?
Asking for help isn't always easy, and it can take time… If you are not ready to talk, you might still benefit from finding out more about how you feel.
Visit Kooth, an online mental wellbeing community with articles, discussion boards, and live chat to help you find the support you need.
You can also visit Swindon Local Offer which provides lots of information and advice on Swindon services.
If you're in immediate danger or need urgent support, get help right away. Available 24/7 for mental health emergencies.
An online mental wellbeing community with articles, discussion boards, and live chat support for young people aged 11-18.
Browse local services and support options available in Swindon. Find information and advice on community resources.
Ready to talk? Contact our friendly team or self-refer if you're 12+. We're here to listen and help you find support.
People often ask us…
It's natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them.
Here's our take on some of the questions we often come across.
Real Stories from Our Community
Hear from young people, families, and professionals who have experienced the difference our support makes. These are genuine experiences from people we've helped on their mental health journey.
I felt completely lost and overwhelmed when I first reached out for help. The practitioner really listened to me without any judgment and helped me understand that what I was going through wasn't my fault. For the first time in months, I didn't feel alone. They gave me practical ways to cope with my anxiety that actually work in real life.
EMEmma
Service User
I refer students here regularly because I know they'll get the right support. The early help they provide has made such a difference to young people in our school. Parents always feedback positively about the service.
RARachel
School Counselor
As a parent, watching your child struggle with their mental health is heartbreaking. The team helped both me and my son understand what he was going through.
SASarah
Parent
I was nervous about group therapy but it turned out to be exactly what I needed. Meeting other young people who understood what I was going through made such a difference.
JAJake
Group Therapy Participant