01793 781 484

Our service is designed for ages 5-18 (18-25 with SEND)

Urgent Help
BeU SWINDON

Be yourself, everyone else is already taken.

Take a first step to clarity

Ask any questions you may have to one of our friendly team.

Call Us

Parents/Professionals can make a referral directly. 12+ you can self-refer.

Speak with someone online or check-out the free resources.

Kooth

Where to find us

Maps

Supporting Your Child's Mental Health

As a parent or carer, watching your child struggle can feel overwhelming. We're here to support both you and your child with free guidance and workshops.

For children and young people aged 5-25 (18-25 for those with SEND) and their families

Recognising When Your Child Needs Support

Trust your instincts as a parent - you know your child best. These changes may indicate they need additional support:

Your child isn't enjoying the things that they used to, like hobbies, seeing friends, etc.

Your child seems more worried than usual

Your child is finding difficult to cope with thoughts and feelings, which are impacting their daily life

Your child is sleeping either more or less than usual

Your child is finding it difficult to cope with life changes, like moving house or changing schools

Your child isn't doing well at school, college or university

Your child's mood has worsened, and they seem withdrawn, anxious or angry

You have noticed physical symptoms such as your child having headaches, stomach aches, or feeling sick.

If you've noticed any of these changes, seeking help early can make a real difference. You're not overreacting - your concerns are valid.

You're not alone in this journey. We offer comprehensive support for your whole family, including advice and guidance specifically for parents and carers.

How we can support you…

We understand that taking the first step can feel overwhelming. That's why we offer multiple ways to get support, designed to fit what feels comfortable for you.

Whether you need practical advice, expert guidance, or access to helpful resources, we're here to support your journey at your own pace.

Free One-to-One Support

Free Group Therapy

Free Online Support

Waiting Well Initiative

We 
listen to you.
will be trustworthy and discreet.
talk through this together.
do not judge or criticise.

When you are not feeling yourself, its sometimes difficult to open up to your family, friends or teachers. Some people find it easier to open up to someone who is not so close than to a loved one.

As a parent, you play a crucial role in your child's mental health journey. You are often the first to notice changes and the constant source of love and support throughout their healing process. Our parent workshops are designed to empower you with practical strategies and tools that help build resilience, improve communication, and strengthen your family's emotional wellbeing.

Supporting your child doesn't mean having all the answers - it means being present, patient, and willing to learn alongside them. Through our guidance, you'll discover how to create a safe space for open conversations, recognise your child's unique needs, and develop coping strategies that work for your family. We'll also help you understand the importance of looking after your own mental health, because a supported parent is better equipped to support their child.

Remember, seeking help is not a sign of failure but a demonstration of your commitment to your child's wellbeing. Our experienced team understands the challenges families face and is here to provide ongoing support as your child grows and their needs evolve. Together, we can navigate this journey with confidence and hope, building stronger family connections along the way.

Change Window

Change can and does happen

2,215

C/YP Supported in the last rolling 12 months

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

70.5%

reduction in waiting time for the Community Team from May onwards

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

59%

reduction in MHST Waiting List numbers from May onwards

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

172,810

Clinical Minutes spent on attended appointments in April 2025 - 26th Sept

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

94%

of people who completed ESQ's reported that the support they had received was Good (217 / 230)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
"At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done""At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done""At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done""At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done"

Supporting your child starts with supporting yourself - we're here for both of you

People often ask us…

It's natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them.

Here's our take on some of the questions we often come across.

FAQ

Real Stories from Our Community

Hear from young people, families, and professionals who have experienced the difference our support makes. These are genuine experiences from people we've helped on their mental health journey.

I felt completely lost and overwhelmed when I first reached out for help. The practitioner really listened to me without any judgment and helped me understand that what I was going through wasn't my fault. For the first time in months, I didn't feel alone. They gave me practical ways to cope with my anxiety that actually work in real life.

EM

Emma

Service User

I refer students here regularly because I know they'll get the right support. The early help they provide has made such a difference to young people in our school. Parents always feedback positively about the service.

RA

Rachel

School Counselor

As a parent, watching your child struggle with their mental health is heartbreaking. The team helped both me and my son understand what he was going through.

SA

Sarah

Parent

I was nervous about group therapy but it turned out to be exactly what I needed. Meeting other young people who understood what I was going through made such a difference.

JA

Jake

Group Therapy Participant