01793 781 484

Our service is designed for ages 5-18 (18-25 with SEND)

Urgent Help
BeU SWINDON

Be yourself, everyone else is already taken.

Take a first step to clarity

Ask any questions you may have to one of our friendly team.

Call Us

Parents/Professionals can make a referral directly. 12+ you can self-refer.

Speak with someone online or check-out the free resources.

Kooth

Where to find us

Maps

Online Support with Kooth

Get mental health support from the comfort of your own space. Access free, safe and anonymous support and counselling whenever you need.

Kooth is an online mental wellbeing community for young people aged 11-18 in Swindon, offering free counselling and support.

Service user testimonial

What is Kooth?

Kooth is an online mental wellbeing community for people aged 11-18, where you can find free, safe and anonymous support and counselling at your own pace:

Helpful Articles: Read articles with helpful tips, personal experiences from young people and the Kooth team

Discussion Boards: Start or join conversations with the friendly Kooth community on lots of different topics

Chat with the Team: Chat to the helpful Kooth team about anything on your mind - message them or have a live chat

Daily Journal: Write in your own daily journal to track your feelings and emotions, and reflect on how you're doing

Safe & Anonymous: Kooth provides a safe, confidential space where you can be yourself

Available When You Need It: Access support whenever you need it through the Kooth website

Designed for Young People: Everything is created specifically for 11-18 year olds

Completely Free: No costs, no waiting lists, just free professional support when you need it

Whether you're looking for immediate support, want to understand your feelings better, or just need a safe space to explore - Kooth is here for you.

How we can support you…

We understand that taking the first step can feel overwhelming. That's why we offer multiple ways to get support, designed to fit what feels comfortable for you.

Whether you need practical advice, expert guidance, or access to helpful resources, we're here to support your journey at your own pace.

Free One-to-One Support

Free Group Therapy

Free Online Support

Waiting Well Initiative

We 
listen to you.
will be trustworthy and discreet.
talk through this together.
do not judge or criticise.

When you are not feeling yourself, its sometimes difficult to open up to your family, friends or teachers. Some people find it easier to open up to someone who is not so close than to a loved one.

Service user testimonial

Digital mental health support breaks down barriers that might prevent young people from seeking help. Kooth makes support available anytime, anywhere - whether you're at home late at night, taking a break at college, or just need someone to talk to right now. There's no waiting for appointments, no worry about transport, and no pressure to speak face-to-face until you're ready.

We understand that young people communicate differently online - it's often easier to open up through text, discussion boards, or chat than traditional talking therapies. Kooth meets you where you're comfortable, using familiar digital spaces and tools that feel natural rather than clinical. This accessibility means support reaches young people who might otherwise go without help.

Most importantly, digital support allows you to explore and learn about mental health at your own pace. You can access resources anonymously, try different coping strategies, and build confidence before connecting with others. This self-directed approach empowers young people to take control of their mental health journey in a way that works for them.

Change Window

Change can and does happen

2,215

C/YP Supported in the last rolling 12 months

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

70.5%

reduction in waiting time for the Community Team from May onwards

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

59%

reduction in MHST Waiting List numbers from May onwards

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

172,810

Clinical Minutes spent on attended appointments in April 2025 - 26th Sept

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

94%

of people who completed ESQ's reported that the support they had received was Good (217 / 230)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
"At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done""At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done""At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done""At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done—then it is done"

Start Your Journey to a Place with More Clarity

People often ask us…

It's natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them.

Here's our take on some of the questions we often come across.

FAQ

Real Stories from Our Community

Hear from young people, families, and professionals who have experienced the difference our support makes. These are genuine experiences from people we've helped on their mental health journey.

I felt completely lost and overwhelmed when I first reached out for help. The practitioner really listened to me without any judgment and helped me understand that what I was going through wasn't my fault. For the first time in months, I didn't feel alone. They gave me practical ways to cope with my anxiety that actually work in real life.

EM

Emma

Service User

I refer students here regularly because I know they'll get the right support. The early help they provide has made such a difference to young people in our school. Parents always feedback positively about the service.

RA

Rachel

School Counselor

As a parent, watching your child struggle with their mental health is heartbreaking. The team helped both me and my son understand what he was going through.

SA

Sarah

Parent

I was nervous about group therapy but it turned out to be exactly what I needed. Meeting other young people who understood what I was going through made such a difference.

JA

Jake

Group Therapy Participant